Market Demand Focus
In our organization hierarchy, customers are always positioned in the top layer. Thus, our management team shall be the group of whom providing higher level of customer satisfaction.
Serving the quality products is our reason of existence.
In the production, procurement, and designing, first put quality, the, efficiency and cost reduction.
As a packaging design innovator, we will not stop searching for better quality, performance. Cost competitiveness and environmentally friendly solution. However, we do not regard risk-taking challenge for its own sake. We encourage challenging only if it can add value to the market.
We aim to provide the opportunity for the staff at all levels to participate I n the management of their works. A Project Manager is expected to acquire ample knowledge of the product and business development capability. Based on these talents, a Project Manager may demonstrate business planning and strategy. The evaluation is made based on his / her own/plan. We will maintain a good level of employee morale through encouraging and recognizing hard works, friendly atmosphere, politeness, and dignity of the individual.
We think globally and act locally.
We operate anywhere in the world to properly serve our customers, using the most suitable talent in each region. The profit, made through sales activity, will be divided into 3 portions, and returned, the first 1/3/ for further innovation for better customer satisfaction. The second 1/3/ for the share-holders, and the remaining is for the people, putting effort for making the profit.
We try to learn and understand the regional culture and custom and maintain the respect towards the regions, where allow us business operation.
QUALITY AND ENVIRONMENT POLICY
“The quality & environment policy support our mission statement.”
REFLEX PACKAGING (S) PTE LTD strives to provide our customers with quality product that is of superior performance. We will continue to improve ourselves so as to ensure total customer satisfaction. At the same time, we shall demonstrate our social responsibility to protect the environment by minimizing the consumption of energy and other natural resources. We will do our best to prevent pollution to the environment.
To achieve this, we focus on
“Doing the right thing, at the right time, with the right attitude”
The key principles are:
1) Understanding customer’s requirements and market needs.
2) Nurture the capabilities of our staff and ensure that they have the training necessary.
3) Implement cost effective and efficient operations.
4) Ensure compliance to applicable legal and other requirements
5) Set effective objectives to continually improve the QEMS.
REFLEX PACKAGING (S) PTE LTD established “6R” principle to support our environmental policy. We aim to continually contribute environment protection through ‘6-R’ includes:
R = Reduction (No waste energy, material, fuel)
R = Recycle (To encourage recycled contents material i.e., Reflex)
R = Reuse (To put effort on reusing the resources, i.e., Returnable box)
R = Refuse (To avoid hazardous material or element, i.e. RoHS and REACH non-compliance material)
R = Research (To research scrapped material process)
R = Regulation compliance (To comply with the relevant environmental legislations)
In order to increase efficiency of the process and reduce MUDA for leading better quality of the products, healthy workplace, as well as high level of responsibility toward energy saving, REFLEX PACKAGING (S) PTE LTD provides 6S activities based on the following objectives.
1) To increase awareness and positive attitudes towards orderliness and discipline for employees at all levels.
2) To promote the participation of employees and to enhance corporate-wide unity and team working.
3) To treat 6S activities as a part of the daily operations.
Definition of 6S:
– To separate what you need from what you do not need. Discard what you do not need.
SEITON (Set in order)
– To keep things in a condition that you can access easily at the time of need.
– To make the area neat and clean.
– To keep the area neat and clean.
– To eliminate MUDA
– To make the above 5 points a habit of every day’s work.
OCCUPATIONAL HEALTH AND SAFETY POLICY
REFLEX PACKAGING (S) PTE LTD is committed to ensuring that practical and effective measures are in place to protect the health and safety of our employees, clients, suppliers, the environment, and the public.
It is REFLEX PACKAGING (S) PTE LTD commitment to provide and maintain a safe work environment by providing personnel plan and implement safety strategy into each of their operations. All employees should be aware of, and comply with, all relevant law, regulations, policy and procedure.
All employees, including management, are responsible and accountable for the Company’s overall safety initiatives, following all procedures, working safely, and providing information towards the improving of safety measures.
MEDICAL DEVICE QUALITY POLICY
REFLEX PACKAGING (S) PTE LTD strives to provide our customers with quality product that is of superior performance. We will continue to improve ourselves so as to ensure total customer satisfaction. At the same time, we shall demonstrate our responsibility to comply with the statutory and regulatory requirements.
The key principles are:
1.) Understanding customer’s requirements and market needs.
2.) Nurture the capabilities of our staff and ensure that they have the training necessary.
3.) Implement cost effective and efficient operations.
4.) Ensure compliance to applicable statutory and regulatory product requirements
5.) Set effective objectives to continually improve the QMS for medical device.